My instore purchase was very pleasant. The clerk was very patient and helpful. My grandsons 14 and 16 put it together for me. I have found it to be quite comfortable. The seat heighth adjustment is easy to use as are the arm heights. My only wish and I knew it at the time was that the arms do not go under my desk top. If I lower the chair to acommodate the arms then the chair is too low. I had designed the office area to have the counter regular height desk is 6 inches lower and the computer area 5 inches below that. I had never had a chair with arms before so this is different. I figure for the price if they get messed up I’ll just remove them. I also like it because it is not huge and bulky for my smaller space. I am happy with my purchase and would buy it again.
My wife and I were amazed we could buy such a nice office chair so inexpensively! Especially one with leather or a very leather-like vinyl. It was easy to assemble and I find it very comfortable. However if you need extra lumbar support which I do not this is not the chair you want.