A lot of trouble putting the chair together. It would not tilt called the help line and they sent us a new connection for the seat and wheels. could not put it on the chair. Will never buy a chair unless it assembled.
I tried out in the store and seemed to lift a lot higher. This is for use at a kitchen table so must lift high and have arms that have a slot to go over table.
This chair is very comfortable and easy to put together. Spending time working remotely has been hard on my legs using an older mesh office chair. The aches in my legs are gone after just a few days!