The only thing I found troubling about assembling this chair is that the lever to raise and lower the seat seems to be on backwards! In fact I was considering taking it back to Staples in an effort to have it looked at by their employees to see what could be done to fix it but I would need someone to get it back into my car! Since the assembly of this product was somewhat complex I would not look forward to having to do it again.....especially because I'm only 5 feet tall with a bad back and no longer have the strength in my hands I had when I was younger (I'm 72)!!! The chair itself is very comfortable and the design is great but it would be even better if I could raise/lower the seat by reaching the lever from the front (as was the case with other chairs I've had in the past). Let me hear from you on this! Thank you!
The instruction guidelines were not as clear as they could be. I actually put the arms on wrong (slanting backwards) and did not realize it until I saw a photo of the chair. When the chair is upside down during assembly it's difficult to see the difference. But now that it is assembled correctly I like it.