Received the chair within a few days from Staples.. instructions were well thought out as were the individual packets containing screws and all labeled according to use. Only difficulty was installing the back of the chair by myself could’ve used an extra person but I managed. Very comfortable.. good purchase!
I just finished assembling this chair and I'm using it at this very moment. I ordered it online at a discount and saved even more money through the one-hour pickup option. When I arrived to pick up my chair and I sat down in a display model at the store I was impressed with how comfortable it felt. After getting it home I opened up the box to see the "easy instructions" guide. kind of chuckled to myself because I'm absolutely NOT mechanically inclined. I often say "If you put a screwdriver in my hand something is getting messed up." My first shock was that the included allen wrench was one that a person could actually use. As a general rule the tool included in most items requiring assembly is hard to use and I usually just end up saving myself the frustration and use my own tools (if I'm able to find them). No need for that here as the provided allen wrench was long enough on both ends to easily use. It made assembly much easier; no need to get my own set of allen wrenches out. And I was pleased that the assembly was in fact pretty easy. I paid around $75 for the chair and I believe I got a really great buy. As indicated the chair is brand new but from what I've seen thus far I'm impressed.