Very happy with it. The assembly took some trial and error as the instructions are sketchy. The arms are easy to install wrongly and the short bolts require some effort to install in the deep bushings. The backrest does not fit easily once the arms are tightened - do not tighten the arm bolts until the backrest is in. But after 30' or so of work the finished product is quite satisfactory.
We tried different chairs in the store and decided on this one. When you decide on a chair in the store you don't sit on it for very long. Once we got it home and using it for longer periods of time it wasn't quite as comfortable as we thought but still a good deal money wise. I'm sure we'll get used to it. My husband and I trade off using it with another one that we do like from Staples.