We bought 11 of these and for the price they are a pretty decent chair! We had a few with some strings where the stitching was coming off but it didn't have an effect on the integrity of the chair. Easy to put together. I wouldn't recommend as an all day chair but they work great for conference rooms or client chairs.
The chair was nice and as expected. Assembly was difficult due to a bolt being deformed. I returned to Staples and a staffer replaced the bolt with one from another box. Directions were weak with no attention to sequencing and practical details.