The chair is very comfortable. The instructions could be better. My problem is that I am fully literate in English and trying to translate pictures to reality is not a strength of mine. I would prefer if they had given me concise English instructions. If you happen to be color blind you could be in trouble with the bolt color coding. My other problem is the sales person at our staples said I would get it the next day and it took four days.
I went to the store to buy an office chair. The staff members were very helpful and polite. I was greeted at the door and directed to where I needed to be. The chair was not available in store so I had to order it and have it delivered. The associate at the store was just so helpful I cannot thank him enough. It definitely was a great experience all around. My chair showed up at my house front door and I couldn’t be happier.