Very unhappy with the chair it doesn’t roll smoothly around when sitting on it. The service and customer service at the store was great. The sales lady was very helpful.
The chair has very good support for the lower back and is very comfortable. I highly recommend this chair. This is from a person with a bad back for 50 years or so.
so I've had this chair for about 14 months and the whole thing is shaking apart. Its missing most of its bolts despite my best effort to find them and replace them before someone else finds them and throws them in the garbage. Seriously both the arms on this sucker are held on by a single bolt and there's at least one missing from the base. I'm under the weight limit and not hard on furniture so I'm not entirely sure why this has been such a colossal waste of my money. Now I have to try to find replacement bolts for it (of course no idea what these bolts are) if I want to continue using it. I shouldn't have to replace a chair every year -- it's not like this is a super cheap one. It does get two stars because the cushions have held up surprisingly. In the event that you buy this chair which again I don't really recommend be sure to throw some locktite in there for safe measure. This is a hazard to use now..