Seat and back too hard. One step better than sitting on a metal folding chair. Recline has very strong spring. Leaning back is not easy without pushing on a step stool. Back is not as high as I had thought it would be. My neck hurts after naps. After I paid to have it put together and for the extended warranty it was almost double the original cost. Not worth it.
Just recently purchased but so far the chair is comfortable and supportive. Assembly is very easy and quick. As far as durability time will tell I guess.