I order the chair based on the floor model which fit my height perfectly and tilted back easily....I had Staples put it together....I found when I got home I couldn't adjusted the chair low enough so that my feet didn't dangle and it was very stiff when I tilted it back (I did fully loosen the tension). I was able to take it back and trade it with the floor model....So now I'm please with it....I'm a little concern regarding the wear and tear based on some of the reviews - I'm glad I got the protection plan on it.
This is a nice chair. Easy to put together with everything you need in the box. Clear and easy to read directions. My only complaints... 1. The seat is not that comfortable - specifically the bottom portion you sit on. It needs a little more cushion. I feel like I'm sitting on a board. 2. The seat back should be able to lean back some. It is attached by the arm rests so there is no movement unless the whole seat tilts back. Otherwise this is a very nice chair. I used my reward $s so it was closer to $50 - which I think is a fair price for this chair.