All absolutely wonderful: This is a solid chair strong lower back support good arm rests with changeable positions moves around well while swiveling and moving across the floor quiet during movement allows me to lean far! back with stability raises up and down well. I love the mesh seat and back as I get very warm on fabric covering. One item doesn't work the head/neck rest which has 3 positions it's in a funky position I can't use it. ***** But I love it!
Nice chair: rollers need improvement and not for tall torsos.
on December 17, 2020
Posted by: Ben
Verified Purchase:Yes
OK so this is a decent chair. I'm disappointed because I have a tall torso and my shoulders/back touched the headrest (so I had to remove the headrest from the chair). If I knew that the headrest would be touching my back I wouldn't have ordered the chair. Also the rollers really need to be better quality. They do not swivel/roll easy sometimes and I am on vinyl planks that look like fake hardwood (they are flat.... these rollers should not have any trouble swiveling or rolling on flat surfaces but they do sometimes so I can't imagine them working well on carpet or surfaces with any resistance). I will attempt to resolve the issue with a teflon lubricant or WD-40 to see if the swiveling improves. Overall the chair seems nice. There was a small aesthetic manufacturing defect in the chair back mesh but since it's aesthetic I'm not entirely bothered.
I needed a desk chair at home that was better ergonomically than the wooden chair I was using. I read good reviews of this Helen chair on Wired Magazine and the promotional price convinced me to buy it. Did not take long to assemble the chair and the instructions were well done. My only complaint is the lumbar support. I would prefer no lumbar support or support that I could move farther up the back of the chair.
Gifted this chair to my mum who's been working from home. She wasn't sure it would be comfortable due to the mesh but ended up liking the chair for it's comfort and numerous adjustments. It was also fairly easy to assemble.