Not too bad to put together and comfortable especially at this price point. The first one that was shipped was broken but Staples sent another quickly. I didn't have much hope for it as the box was battered and torn and a bit open and delivered upside down but except for a small scratch the chair was fine. A bit of an off gas odor that we hope will dissipate soon. It's not a huge chair which is nice as we're not huge people.
This chair is an upgrade from the Dexley in that it can adjust and lock the lean feature while the Dexley does not. However the Dexley can adjust the headrest vertically while this one only tilts. Don't know why they would manufacture two headrests and downgrade on the more expensive chair. Also note that the seat of the Dexley is slightly more comfortable. But for me adjusting and locking the angle of the back was a must. So this chair is ultimately a compromise. Would be a perfect 5-star chair with an adjustable headrest.
Chair looked great initial feel was great but after sitting in it for a couple hours (even an hour) it starts to cut off circulation on the back of the thighs and gets to be quite uncomfortable. I'm not a heavy guy 225lbs is all. Back felt great rolled great arm rests felt great headrest was good (I do wish it was vertically adjustable rather than just rotatable) even the height of the seat was good. Just the seat needs to be a couple inches wider and I would have been sold.