Ordered on line and my store delivered it for free. Assembly was no problem. It is very adjustable and comfortable. Love the lumbar support. Glad I made the purchase. The chairman I got slides a little so I should have purchased a deeper pile size.
So far so good. At first it felt very stiff and like the seat was too short but now I'm accustomed to it and I really like it. I wish the seat was a bit more adjustable forward and backward but you get what you pay for. (The arms lumbar seat height and the angle of the back are all adjustable.) At this price it's a high-quality office chair. It was also very easy to put together!