The bolts that hold the back to the seat could be seated in a safer longer lasting way. The headrest needs to have a swivel in addition to up and down adjustment.
Great value for this price point. Reason for knocking off a star - I weigh about 185 pounds and use this chair for about 8 hours a day. I have had to replace the bottom mesh seat about 4 times the left armrest 2 times and just this week (July 2024) the hydraulic cylinder since purchasing it April 2020. The bottom mesh seat loses its firmness basically after about a year of use. The left armrest started to crack and wear away. The hydraulic cylinder started to slowly creep down when sitting in the chair. What is really great in light of these issues though is that 7-year warranty. Union & Scale / Staples warranty claims phone calls are super easy and straightforward (usually just a 10-minute phone call) and they are super quick to ship replacement parts (within 5-7 days). Not everyone is as patient and handy as I am but I am content with the annual bottom seat mesh replacements. One extra comment I did replace the wheels with more inline roller blade looking ones I bought from elsewhere.
I work from home for my job with my computer so it was imperative with as much setting as I have to do I needed a multifunctioning work chair to offset the stress & strain my body was starting to go through. After looking at numerous chairs I decided this would be the one I needed and man was I right. I was able to set it up for the most comfortable fit. I recommend this chair to anyone who has a similar need and or problem.
This chair has everything. I put my feet up on my ottoman and can recline comfortably with good head support that is comfortable. The lumbar support is excellent. It's cool so I don't get sweaty. I'm short (5' tall) so the adjustable height and arms are a must. I can now sit in my chair resting my arms without my shoulders shoved into my neck which was hard on my thoracic and cervical (mid and upper) back spine and muscles. The seat has a nice padded yet sturdy composition. What did I leave out? I really like this chair!