Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Average customer rating
4.4 out of 5
4.4
(1,737 Reviews)
Open Ratings Snapshot
Rating breakdown 1,737 reviews
5 Stars
1,143
4 Stars
331
3 Stars
118
2 Stars
68
1 Star
77
82%of customers recommend this product. 
(
9 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Customer Rating
5 out of 5
5
Chair Review
on February 22, 2021
Posted by: MARILEE C.
Verified Purchase:Yes
Quick delivery easy assembly and very comfortable
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on February 21, 2021
Posted by: A.D.
Verified Purchase:Yes
This is an amazing chair for the price. Excellent build quality and super easy to assemble. The mesh is extremely comfortable and all of the ergonomics of the chair are perfect for spending hours at a computer. I love the lumbar support and all of the pieces are adjustable to exactly what you need.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
nice chair but not perfect
on February 20, 2021
Posted by: ANGELA S.
Verified Purchase:Yes
Since we've all been stuck at home w/ Covid I've been looking for a much nicer office chair. Frankly this is the 3rd chair I've ordered (I admit - I'm a little picky) and I am keeping it but I'm still a little disappointed. I love the mesh back and seat but the seat is firmer than I expected. I really love the headrest and it hits me in the perfect location/angle. I think the armrest are great - they are solid and adjust really well. My biggest issue is the hydraulic that raises/lowers the seat height. This chair is rated for 300 lbs and while I'm not a skinny person I'm no were near that heavy...but the hydraulic just doesnt stay up. I adjust and then when I fully sit down it sinks further than I'd like. It doesnt drop any lower later on (like I've experienced in older chairs) - but I cannot get it to my preferred height. Overall this is a great chair...just not perfect for me!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great chair
on February 18, 2021
Posted by: E.S.
Verified Purchase:Yes
This is the 2nd one I’ve owned. We bought me a black one for for my office at work around the first of 2020 and now that I’m in my hone office for the unforeseeable future I bought one for my home office. I bought the grey this time because there is a couple of bucks savings but now that it’s here I prefer it to the black. This chair has tons of adjustments and so comfortable. My old chair forced me to move around so often to work out the kinks and it just didn’t look very professional on the zoom calls. My wife tried it and I might have to order another one.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Wish it had more adjustments
on February 17, 2021
Posted by: KYLE N.
Verified Purchase:Yes
I concur with a couple of comments regarding the chair. For me (5'8") the headrest did not adjust up high enough and poked me in the shoulder blades if I leaned back into the chair. Also although having a chair with lumbar support is nice this chair's lumbar support protrudes too much and is not adjustable (at least not from what I could see). Lastly the chair did not adjust down enough for me to have my feet completely flat on the floor. I returned the chair due to these reasons and I wasn't too keen on the material on the seat.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Awesome Chair
on February 17, 2021
Posted by: bkuszmar
Verified Purchase:Yes
I have had this chair for several days now and feel this chair is tough to beat with all things considered. First the chair is very comfortable and all adjustments fit my 6' height. No problems with the headrest or lumbar support as others my height have noted. Second for the price the quality appears to be top notch. Third it was very easy to assemble and I did so even with a broken leg. Bottom line: I would buy again and would recommend this to my friends.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not one size fits all
on February 16, 2021
Posted by: L.K.
Verified Purchase:Yes
My husband has too long of a torso for this chair and so the lumbar does not hit him right and the headrest isn't in the right place either. I wish it had some hight adjustments.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Solid Chair
on February 16, 2021
Posted by: N.Y.
Verified Purchase:Yes
The chair is comfortable has good lumbar support. I just wish the head rest’s height was adjustable since it is a tad low for me.
Written by a customer while visiting Staples
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