Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Average customer rating
4.4
(1,737 Reviews)
Rating breakdown 1,737 reviews
5 Stars
1,143
4 Stars
331
3 Stars
118
2 Stars
68
1 Star
77
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Posted by: Leonardo L.
Verified Purchase:Yes
Was looking for a comfortable office chair that would last me for a long time without breaking the bank and I fell in love with this one. Not only that but it arrived the next day and the instructions where incredibly easy to follow.
Written by a customer while visiting Staples
Posted by: DS
Verified Purchase:Yes
Chair is nice and easy to assemble with included wrench. The problem is that I am 6' tall and the seat is too short and the head rest is very low and hits my shoulder blades at its maximum height... needs to be about 3" higher so I must remove it. The chair is nice but realistically only for shorter people... probably 5'6".
Written by a customer while visiting Staples
Customer Rating
2
It's a no for me
on August 24, 2021
Posted by: Laura L.
Pros: SUPER easy to assemble. I can't put anything together and this was so easy. Like 6 steps of screws. EASY easy. It's the only reason it got 2 stars instead of one. Cons: Literally everything else. I have no idea how this has such high ratings. I have wide hips and they don't comfortably fit in the seat. I'm 5'10'' and the headrest is too short for me. Best for someone under 5'8''. Last but not least the seat itself... it's SO uncomfortable. My butt was hurting after sitting in it for like minutes. Thankfully it was easy to put together because I will be taking it apart for a very prompt return. I'd say if you're taller than 5'8'' and weigh over 225 pounds I would definitely NOT get this chair.
Written by a customer while visiting Staples
Posted by: SAI
Verified Purchase:Yes
Satisfied with the purchase
Written by a customer while visiting Staples
Posted by: TinaP
Verified Purchase:Yes
This is a good looking chair. It's comfortable but the wheels are incredibly difficult to insert. The most difficult part of assembly. The seat is short..Because of the hard plastic I don't feel comfortable yet leaning back in it. The headrest is decorative but doesn't provide much support. I do like the lumbar cushion. The instructions and diagrams are straightforward. Staples has excellent customer service. Replaced the first defective one in a few days..And picked up the return. This is a narrow chair though. Not sure if I would recommend. I probably should've waited and spent more money for a different chair.
Written by a customer while visiting Staples
Posted by: JERRY L.
Verified Purchase:Yes
I love this chair. I have had my share of desk chairs. This is by far the most comfortable and ergonomic chair I have owned. I am really impressed with my new chair.
Written by a customer while visiting Staples
Customer Rating
5
Satisfied – no more back sweating and headaches!
on August 22, 2021
Posted by: Bailey
Verified Purchase:Yes
I live in Arizona and my office can get quite warm in the evening. I'm used to the heat but something I can't stand is my back sweating while sitting which my previous chair did. It made me lean forward for a few hours each day to help my back breathe. This led to frequent neck tension headaches. Not fun! So I set out on a journey to find a mesh chair with a small budget. Every single chair - literally every single one - had negative reviews saying "it's trash don't buy this etc." so I eventually had to just pick one. My height is 5'5" and I specifically chose this chair because of reviews from others at a similar height who said it fit them great. They weren't lying. Now I'm an odd case. I have severe scoliosis and fairly bad posture. I guess I'm still too young for back pain so I can't make any comments on how the chair does in that area. But at least for me I actually felt quite uncomfortable when it was locked into its most upright position... It felt like I was sitting *too* straight up. That's probably due to my screwed up back. So I've left the chair's tilt unlocked and adjusted the tilt tension so that it would lean back with me. I managed to get the tension just right so the chair leans back as far as I want based on how much pressure I put on it but then I can release the pressure and gravity holds it there until I sit up. Now I'm very comfortable my back is no longer sweating and the headaches are gone! :D The head and arm rests are optional and if you change your mind about them they are very easy to remove or install again later. - I had to remove the arms because my desk was too small. I'll get a new desk soon and will happily reinstall the arms because they were comfortable. - I almost immediately removed the headrest because when sitting straight up it was actually hurting my neck (I do have terrible neck posture from my previous chair so that might be why). I haven't tested the headrest with my "unlocked tilt" strategy yet I expect it would be far more comfortable. I was actually worried about removing the headrest because I thought it would be necessary to stop my neck tension headaches (I've never had a chair with a headrest before). In my case it turned out to not be important at all and it's only a nice to have when leaning back watching a movie or something. Anyway I'm satisfied!
Written by a customer while visiting Staples
Posted by: LP
Verified Purchase:Yes
I have neck and back issues and have been miserable sitting at my desk for 10+ hours. This chair allowed me enough adjustments to make it comfortable. The easy tilt back is a wonderful feature.
Written by a customer while visiting Staples