The chair is pretty comfortable and has many different ways to adjust the fit. On the whole it's decent. But the seat cushion is created and held in place by a foam piece which for me keeps sliding out of place. The headrest is also not very adjustable—it rests quite low and forward (toward the front of the seat) so I never used it after the first day. Overall it's a comfortable chair. But with the seat falling out of place and the headrest not usable I don't think it's worth the price.
I buy all the supplies for my company and this is by far the best office chair I've found. It is insanely comfortable and the adjustable lumbar/support and arms are a bonus! We have bought 4 of these chairs so far and I'm sure we'll get more
Since working remotely at home for the past year I suddenly started having coccyx pain. I tried all the recommended seat cushions for this issue but none helped. I decided I probably needed a new desk chair. I read a lot of reviews for great desk chairs but I need to try them out before buying. I tested this chair in a store and it was so comfortable that I immediately went home and ordered it. I have no regrets. It is so comfortable I don't have coccyx pain any longer. I love the head rest and how it reclines back. Highly recommend.
Chair is reasonably comfortable in the seat arms are very limited in motion. The hydraulic unit on my chair does not stay at its setting so while I raise the chair it lowers incrementally while sitting. Infuriating. Replacement part is back-ordered two months.
I put it together and noticed that the mesh on the chair was cut. Would be a nice chair to have but the mesh would break eventually if I kept it like that.