Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Average customer rating
4.4
(1,737 Reviews)
Rating breakdown 1,737 reviews
5 Stars
1,143
4 Stars
331
3 Stars
118
2 Stars
68
1 Star
77
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Posted by: Fumiko G.
Verified Purchase:Yes
I had someone assemble this chair. I bought it on sale, so it was a good deal and it arrived quickly, but the backrest is defective. The mesh part and the armrest do not attach properly, which cause some screws have fallen out. My fingers sometimes get pinched. I cannot return it because there is no way I can disassemble it. Other than that, it is an ergonomic chair that helps my posture and is comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Ginger
Verified Purchase:Yes
This chair fits my petite body perfectly and the support feels great on my back and hips.
Written by a customer while visiting Staples
Posted by: Mary
Verified Purchase:Yes
awesome chair
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Soul Wellness
Verified Purchase:Yes
I bought two chairs
The instructions for assembly was just as they said very easy
They are both as comfortable as I need them for long hours sitting
Written by a customer while visiting Staples
Posted by: Ohiowan
Verified Purchase:Yes
I bought this chair because it says it is ergonomic, but it doesn't feel like it is. I cannot get enough lumbar support from the included support bar and I also cannot get a lumbar cushion to stay on the chair. I also cannot get the chair to stay in one position but also have some flexibility in movement. In other words, the tilt tension adjustment knob doesn't appear to do anything at all.I am 5 feet, 8 inches tall and the headrest hits between my shoulders even when pulled up as far as it will go. The chair is an excellent value and appears well made, but I am disappointed in the ergonomic features it claims - just ask my sore lower back at the end of each work day.
I would recommend this to a friend!
Response from StaplesBy Social Media, Staples, December 17, 2025
Hi Ohiowan, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: Eric
Verified Purchase:Yes
Too small, it gave me back pain. Don't buy if you appreciate your back unless you fit in a small chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: VITALIY V.
Verified Purchase:Yes
The headrest is literally poking my shoulder blades this chair is for short people.
Written by a customer while visiting Staples
Posted by: MICHELLE B.
Verified Purchase:Yes
Most comfortable chair you will find!!!
Written by a customer while visiting Staples