Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Average customer rating
4.4
(1,737 Reviews)
Rating breakdown 1,737 reviews
5 Stars
1,143
4 Stars
331
3 Stars
118
2 Stars
68
1 Star
77
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Posted by: Z.L.
Verified Purchase:Yes
Seriously just do it. Buy this chair. I know you’re watching review videos of all your options and reading reviews but this thing will bring you more smiles and comfort than any other in it’s class.
Written by a customer while visiting Staples
Posted by: Linda V
Verified Purchase:Yes
I love the different adjustments it has for your comfort. It has adjustments for lower back and forces you sit into a proper posture. I tried it out in the store first and love how it adjusts for a short person like myself being 5 ft and short legs.
Written by a customer while visiting Staples
Customer Rating
3
Decent quality potentially a good buy depending on the price cut a few corners and some misleading marketing
on June 26, 2019
Posted by: InformedBuyer
I was attracted to this chair because the marketing boasted of top notch features and seeing the great reviews from other folks plus the high stars. The price I saw for this chair originally was $140 + taxes. I got a deal and bought it for $90 + taxes. It's made in China (expected). It was reasonably easy to assemble you need a hexagon screwhead and a power drill (they don't supply the tools). The first thing I noticed was that the screws didn't go on properly they weren't aligned properly and wiggled on it's axis when screwing it in. Now just to get this straight screws are bought by the 1000's for about $1 when buying bulk. If they had used better quality screws it would cost them about $1.1 per 1000 screws so the fact that they skimmed on less than 1 penny per chair (total about 20 screws) was my first warning that chair isn't going to last a long time and I expect to see more quality corners cut. There were the usual stuff on quality manufacturing / cosmetic defects on the corners and the finish. You can't expect much from a white label chair that's made in China. What really ticked me off was the quality of the mesh it's average at best! I don't expect this chair to be to a top notch quality but for the retail price of $140 it's UP there with some really good brands! The quality is decent but not worth $140. The mesh is wide (it's strong) and that reduces the comfort slightly and will also reduce the longevity of the chair. Again mesh would have cost about $4 for the chair the top quality mesh would have cost them about $1 more and it would been much more comfortable. The head is a little flimsy I see why there are two screws in there behind the mesh which aren't enough to hold it firm again another screw would have probably cost less than a penny. It won't fall off but don't expect a nice firm head support it'll wiggle a little. The seat is reasonably comfortable it's not even close to the best mesh/task chair I've sat on it's right in the middle of the pack. I expect this to chair to last atleast a few years make sure you don't accidentally nick the mesh and it'll just unravel completely and you're out a chair. The final straw was the deceptive marketing it boasted of every feature in the market on a chair which was very attractive. Just to be CLEAR it does NOT have a synchro tilt. It only has a regular tilt mechanism. It can't lean forward (like a synchro tilt mechanism does and neither does it lock and have the whole seat rock like a synchro tilt mechanism does). If you are excited by these features don't buy this chair. It's deceptive marketing. It's a decent chair with a regular tilt tilt lock adjustable headreset (partially it can change the angle and the height by about 3 inches) the lumbar support only moves 4 inches up/down the arm resets can move up/down by about 6 inches and that's all it has nothing more fancy. I was planning to buy a second chair also my spouse's office but I'm going to pass since I don't think this is worth $140. Maybe if got another deal at $90 I'd pick it up but for $140 I can get much better quality task/mesh chairs with better features. I wish I could attach a video a picture is worth a 1000 words a video 10000 :)
Written by a customer while visiting Staples
Posted by: avetros
Verified Purchase:Yes
Great for the price - got it on sale for $140. Adjustable and does all the things I wanted at a good pricepoint. I especially like the headrest and the mesh which stays cool.
Written by a customer while visiting Staples
Posted by: P.H.
Verified Purchase:Yes
My wife and I both use it in our home office and we both think it's very comfortable for the price
Written by a customer while visiting Staples
Posted by: H.B.
Verified Purchase:Yes
Very comfortable chair for long day of work!
Written by a customer while visiting Staples
Posted by: G.H.
Verified Purchase:Yes
Overall is great product except the head rest. I am 6’4” tall and head rest is pretty much at fixed height in other words you can not adjust the height. I used the chair without the head rest.
Written by a customer while visiting Staples
Posted by: D.R.
Verified Purchase:Yes
Good quality and effectiveness
Written by a customer while visiting Staples