Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Average customer rating
4.4
(1,737 Reviews)
Rating breakdown 1,737 reviews
5 Stars
1,143
4 Stars
331
3 Stars
118
2 Stars
68
1 Star
77
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Charcoal Gray
Posted by: S.K.
Verified Purchase:Yes
Back support and comfort is excellent. Neck support is ok but the design and placement can improve.
Written by a customer while visiting Staples
Posted by: Jim
Verified Purchase:Yes
The arm attachment is just wrong. The slots should allow about 1 inch of adjustment for each arm. But the holes are in the wrong place so about 1/8 inch max. The threaded arm attachment holes in the main base are angled wrong so the bolt head only touches at one edge instead flat fit holding the arm to the main base. It works for me at that position so it's quite comfortable. The mesh is great for air flow. The mesh in the seat is not strong enough nor tight enough for long term use. After 2 weeks it sags a bit. That suggests the chair will be worn out in a year. Would be nice if the arms started out much lower so there's no contact up to about the max height. It's a huge improvement over the totally worn out chair it replaced.
Written by a customer while visiting Staples
Posted by: K.Z.
Verified Purchase:Yes
Very comfortable and supportive.
Written by a customer while visiting Staples
Customer Rating
4
Best. Chair. Ever.
on June 11, 2020
Posted by: Mary Jordan
I bought this chair a couple of years ago and absolutely loved it. I can't believe how comfortable it is - particularly the seat. I thought for sure it would never stand up to my previous super-padded executive chair since there's no padding at all but it beat that one hands down. Over time the hydraulic lift cylinder gave out and I was unable to find a replacement for it anywhere - it's far smaller around than any replacement I could find. I was forced to buy a different chair in March - I've been telecommuting for years and need an office chair - but at the start of the shelter-in-place order the entire city descended on Staples and this model was sold out in black and grey. I bought a different chair that looked fine - and WAS fine for about a week. Then the backaches started. It's June now and the Hyken is back in stock so I just bought it again and will be putting my current chair in the basement as a task chair.
Written by a customer while visiting Staples
Posted by: C.W.
Verified Purchase:Yes
As nice as the big brand chairs at a fraction of the price. Arrived quickly and assembled easily.
Written by a customer while visiting Staples
Posted by: P.A.
Verified Purchase:Yes
Overall I like the chair but I have 3 gripes with it that almost made me want to return it. 1. The head rest is not adjustable - I’m 5’8 and only use the headrest when I’m slouching. Otherwise it’s peak touches the back of my neck. 2. The lean angle lock has 4 options. Wish it had more options to choose from bc my perfect posture would be between option 1 and 2. Neither of these gripes would be horrible if it wasn’t for: 3. Price. For $240 I wish I did not have the issues I’m currently experiencing/working around. Overall I’m content with my purchase but wouldn’t recommend it to a person taller than 5’6.
Written by a customer while visiting Staples
Posted by: R.J.
Verified Purchase:Yes
Love it ! No issues at all
Written by a customer while visiting Staples
Customer Rating
4
Nice chair but..................just my honest opinion
on June 10, 2020
Posted by: JEAN E.
Verified Purchase:Yes
I tried the black version of this chair in the store which was on sale but they didn't have one in stock and could only order the charcoal grey but not at the sale price?!?!? I went ahead and ordered it only because the black chair was so comfortable we desperately needed an office chair and it was free delivery! The chair arrived early was easy to put together but.....the grey mesh is so hard I've had to put a couple of folded blankets on the seat to get somewhere near comfortable hopefully with time the seat mesh will soften. Like other reviewers I do have a problem with the armrests too.
Written by a customer while visiting Staples