The Hyken has demonstrated itself as a great office chair. The mesh is comfortable and sturdy. It seems to hold up much better than vinyl and typical cloth padding and provides its own air conditioning.
This is the most uncomfortable ergo chair I've ever sat in. The back offers no support it leans back so far I feel like I'm going fall back and hit the ground. The seat has a lip that digs into the back of my knees. It's the worst. Staples return policy is only 14 days and I didn't get it put together in time to return it. Plus the box was so heavy I couldn't have gotten it into my car. Hate it! I will never buy a chair online again.
The instructions for assembling the chair were super easy to follow and the chair is extremely comfortable. It supports my back exactly where I needed it.
An office mate recommended this chair to me and I am so glad they did. I am excited to go into work just to be able to use this chair. Excellent support (adjustable lumbar support!!) and just the right height for the arm rests so I don’t get tension in my shoulders. Will probably buy a second one to keep in my home office. 100% would recommend!