Like many reviewers the headrest digs into my shoulder blades. I threw a sweatshirt over it and that helped but obviously not perfect. You can just use the chair without a headrest but tilting back without it puts a serious strain on my neck. I’m 6’3 though so there’s that. My fiancée is 5’6 and it’s a good height for her.
This chair is exactly what I need for office work at home. My son had the same chair for six years and just loved it. It is easy to put together (according to my son) and I could leave the arms off due to limited spacing. It is comfortable and supports me very well. I'm pleased to have purchased this item.
The chair itself is great and super comfortable to use once you get the right setting. However after about 3 weeks the headrest mount broke on moving its position. Isn't as sturdy as I thought but still awesome for the price.
For reference I'm 5'7 130 lbs. This chair fits me perfectly and it's very comfortable. I usually keep the tilt unlocked throughout the day for the long hours I'm at my desk unless I'm doing a lot of typing. This is much much better than the gaming style chair I mistakenly thought would be comfortable. The only complaint I have is sometimes my butt gets sore but still the mesh is better than a skimpy cushion on chairs of the same price. So if you have a bony butt like me maybe get a thin cushion. To be fair this happens when I sit longer than 8 hrs in this chair. Don't hesitate to buy this chair if you are an average to small framed female or a teenager. I can't speak for larger people. I feel properly supported and the seat kind of holds you in and makes it easy to have the correct sitting posture. Get this chair.