Chair seemed comfortable in store but after assembly at home not so much. It lacks support where needed in lumbar region. Chair also does not recline much. This chair replaced one previously purchased at Staples that after many years the pneumatic stopped working.
I love how comfortable the chair is but during assembly we noticed it was missing a screw. I had to buy additional screws to finish assembly. The company should include a couple extra screws just in case.
I purchased the chair as a backup. It was easy to assemble. It is a great chair for the money. I would recommend it for our home office. Very happy with my purchase..