The user (a relatively small person) likes the chair; however it was a necessary purchase due to the failing of the hydraulics on the first chair purchased (within the past 3 years). I hope this one lasts longer.
I bought 5 of these chairs my 15 yr old daughter put them together easy peasy in a small amount of time. The only complaint we have is our old chairs did not have a solid arm support and we are accustomed to sitting sideways and these chairs do not allow for that. Otherwise comfortable chairs.