Let me start by saying the Staples buying and delivery experience was great. I have no issues with it. However this is possibly one of the most uncomfortable chairs that I have ever sat in. I sat in it for a few hours and felt like I needed to go to the chiropractor. This is chair is best for someone who sits in a leaning back position. I tend to sit more forward on a chair with my arms on my desk at my keyboard. Not for me. I am taking it to the office for our meeting room where we don't sit for long periods of time. We need some updated chairs there. Info on me that I found helpful when I was reviewing chairs - I am 5'11" and 160 lbs.