First of all this chair is great it’s comfortable and was on sale which saves me money and best of all the salesman was great help throughout all my questions !! Thanks again for your help !! I’ll be back to get help from great salesmen like u !!
Difficult to assemble. Screws too short. Got new pack from manufacturer and still no good. Tilt mechanism doesn't work or nor very good. Waste of money
The bolts don't all get tight. I don't know if the threads in the receiving holes strip or the threaded socket spin in place but more than one bolt keep spinning. When the instructions tell you to tighten bolts monthly I think there is a design issue. When I rock back the loose bolt holding the back slips and you can feel it pop every time. Otherwise easy assembly with easy to understand instructions and hardware packed individually for each step. Casters chair swivel adjustment are fine.