Customer Reviews for Staples - Kelburne Luxura Ergonomic Faux Leather Swivel Executive Chair, (58226-CC) - Black
Customer Rating
1
Bad and getting worse
on May 27, 2024
Posted by: Richard L.
Bought it a year ago and I PAID STAPLES TO ASSEMBLE IT. The seat height adjustment control has never worked properly - won't lock in and hold your setting; when you sit in it it whooshes and slowly descends to the lowest height. The tilt tension knob has never really worked properly either regardless of how you try to adjust the tension per the instructions. I know that the tilt adjustment on this chair isn't supposed lock which is fine but good luck trying to tilt back while sitting in it and it just snaps back up. The chair is now really unusable. (I'm 5-8 and 175 #.)
It’s almost a month now while using this chair on daily basis. My daily sitting hours is more than 10 hours on this chair and this is much relaxed. Prior to this I have used 3 different chairs which are 2 or 3 times of this price and didn’t get satisfaction. But staples chair is best in quality and comfort. Definitely recommended to everyone.
The price and quality are great. The instructions regarding how to attach back and seat could have been better. I discovered how to do it after failing to achieve results with the instructions. Two steps are out of order in the instructions.