Seat and back too hard. One step better than sitting on a metal folding chair. Recline has very strong spring. Leaning back is not easy without pushing on a step stool. Back is not as high as I had thought it would be. My neck hurts after naps. After I paid to have it put together and for the extended warranty it was almost double the original cost. Not worth it.
I bought this chair from Staples six months ago at a great price. The seat is already separating from the side frame and the chair is falling apart. One of the shortest lasting chairs that I have owned.