The chair is everything it appears to be and assembly is easy. It seems to be well built. It has a different feel than the last chair I had but no chair ever seems to fit me the best anyway. I'm happy with it. It just wasn't made for me to live in it.
I got three of these chairs for my office and receptionist desk and I'm very pleased. Took about 15-20 minutes to assemble the controls are easy to use and the chair moves easily. The arms are well padded and comfortable and the seat cushioning is the perfect mix of firmness and comfort.