The assembly instructions were among the best I've seen and the chair seems well made and is comfortable. However because the diameter of the base is smaller than normal I've actually tipped over twice (once forward once backward) when reaching for something. A good chair for the money but be careful to stay aligned over the center of gravity when sitting in it.
This is a very nice chair - the only reason I am returning it is because I'm tall and the height was a bit too short for me as most of my height is in my legs. The chair though is very comfortable great support.
The only thing holding the back of the chair on is 4 screws which connect to the arm rests none of which are long enough to actually hold the chair together. The holes for the screws don't really line up. This was a relatively expensive chair and it is already falling apart. It is comfortable and the perfect size for a small apartment I just wish the design was better.
This chair has a stiff back and a very short seat so sitting on this felt awful. I would return for a refund but I don't have time to take it apart and package it up. I guess I get what I pay for... next time I will splurge for something actually usable.
The Staples Tervina Luxura Mid-Back Manager Chair Black is very comfortable to sit in with a firm seat! My wife and I both are very satisfied with our purchase!