This looks like a high-quality chair for the price but a part was broken when it arrived. I spoke to someone in customer service and they offered to ship a new part for free but it’s going to take an additional 7 to 10 business days to arrive. Overall I’m pleased with the purchase but not thrilled with the parts shipping time.
Gerry from the Old Saybrook Staples was fantastic! Very helpful and efficient. I got the perfect chair for me and am very pleased with every aspect of the service. I highly recommend shopping here. Product great; service great.
Fairly comfortable but wish I could tilt the back support further back. Feel like I'm pitched forward. Had tried it out instore then ordered on line. Arrived within 24 hours. Easy to assemble.