I had a "softer" chair but it bothered my back (I'm getting a tad older). Got this chair and it is GREAT!!!! Fits my physique perfectly. Very comfortable yet firm enough to support my back issue.
I really like that it is light weight rolls smoothly and easily across the floor. I like the fabric on the back of the chair mesh. It allows for air flow an keeps me cool. I recommend this product it suits my needs.