This is an amazing alternative to a plain black desk chair for my work from home location. Please note that parts of the chair are white; it is not all gray (this is a plus for me). The one minus for me is the arms. They are not adjustable. Also my hubby is someone who likes to push himself up off a chair by the arms and I was concerned about the creaking sound it made. I figure worst case I'll just remove the arms. I like the look so much (and the sale price) that if it broke I would buy another.
I love this chair. It is so helpful for my back and hip pain. It has good lumbar support and just the right tension which I keep pretty tight as it helps me to sit more upright. It's more comfortable than my other chair that I was using and easier to move around. It is also easy to assemble and the instructions were pretty clear. The arms are longer than I want them to be but I am considering taking them off.