Two of these ordered. One had a defective air cylinder but we received a replacement chair and returning the defective one was VERY easy with Staples. Thats the best part of the review. The ease of their system was excellent. I had a replacement very quickly. Otherwise the chairs are good. Simple to assemble and comfortable
I replaced an old office chair that wasn't comfortable for working at home. Easy to put together very comfortable for long sitting time. Only complaint is the arms and back don't adjust.