About 8 months ago I purchased 4 quill rutherford chairs great looking chairs but very poor quality. 2 of them broke within the first 3 months. I went to store and was told I have to contact quill manufacturer. Very disappointed in staples service to resolve my issue. Back stop on two chairs does not function. The new chair s are better.
Very upset - received no instructions nor receipt. Adjustment is difficult on height ane I do not know how to adjust back - I am always sliding forward and afraid of slipping
that’s what i get for buying the cheapest chair i could find. the mesh back is actually more comfortable than i thought but the seat feels like i am sitting on a cardboard box.