My daughter loves her new chair. It has a comfortable large seat that allows her to cross her legs while her cat nestles in her lap. She also likes all the adjustments though she is still trying to fine tune the stiffness to keep it from rocking to far back. Also the plastic bolt covers don't confirm to the curvature of the hole so that the bottom of the covers protrude from the sides of the chair. You could use a soft mallet to try to make them sink all the way in but that tends to damage the covers top half.
Considering the price it is worth the value. Good back support and comfortable. The screws not gripping various holes and holding securely. One by one it falling off to the ground is the only issue. However it is used in my study room. The appearance is not important. I don’t think this issue will hurt the structure of the chair so it is still safe to sit.
This chair broke the left arm within 5 months and 1 month later the right arm broke in the same spot. There is a weak spot on the arm that causes it to break when leaning back on the chair. I am well below the 275 lb. limit. Warranty will send new parts for 7 years but not fix the terrible design. Do not buy this junk.
I am quite happy with the purchase it was an easy assembly and the only feedback on the design I'd give is to let the backrest part to increase the outward angle 1-2 degrees so it is not so astute in its position and can let you recline those one or two degrees would not make the sharpness of sitting quite so upright. The material and design is very nice and comfortable overall perhaps it is just getting used to as my old chair I had for over ten years lol...