Seemed nice at first. Right after the return window closed it started squeaking. Then the screws were stripped and wouldn’t tighten. It’s gotten looser and looser. It sounds like it’s about to fall apart any minute. You can’t lean back anymore because it will fall all the way back. Huge waste of money. I’m really disappointed
I found the chair I wanted and asked for help at the front desk. Aaron was very helpful and even more knowledgeable. He had every answer almost as soon as the question left my mouth. Keep that guy around Staples! Give him a raise or a promotion or something. He's valuable! I haven't tried the chair yet as it is a Christmas gift. LYK.