Customer reviews from Staples
Staples - Rutherford Luxura Ergonomic Faux Leather Swivel Manager Chair, (ST45608V-CC) - Black
Average customer rating
4.5
(1,522 Reviews)
Rating breakdown 1,522 reviews
5 Stars
1,067
4 Stars
275
3 Stars
69
2 Stars
41
1 Star
70
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Staples - Rutherford Luxura Ergonomic Faux Leather Swivel Manager Chair, (ST45608V-CC) - Black
Posted by: BOB G.
Verified Purchase:Yes
Easy assembly. Very comfortable and easy height and leaning adjustment
Written by a customer while visiting Staples
Posted by: JAMES K.
Verified Purchase:Yes
My wife's new office chair is comfortable as well as impressive. I prefered to buy a simpler model for myself but for bit more her chair has a more solid look to it as well as neck support.
Written by a customer while visiting Staples
Posted by: MICHAEL J.
Verified Purchase:Yes
Easy to assemble. Looks nice and seems sturdy. The stock guy was fantastic in finding one for us and letting us look at options.
Written by a customer while visiting Staples
Posted by: SHIRLEY V.
Verified Purchase:Yes
Great chair. Comfortable.
Written by a customer while visiting Staples
Posted by: S.C.
Verified Purchase:Yes
We already have one bought another because we like it so much.
Written by a customer while visiting Staples
Posted by: AUBREY P.
Verified Purchase:Yes
It was a great pick for me. It comfortable and has good back support
Written by a customer while visiting Staples
Posted by: Kal
Verified Purchase:Yes
I bought the tan chair a couple of days ago and returned it the next day. Assembly was easy but the chair was a different color than the one on display in the store. Unlike the black one (bought a few days before) the tan chair wasn't lopsided. However it leaned too far back and didn't respond to adjusting it with the lever. This made the seat too deep for me. According to the description the seat cushion is 17.25" but I measured it at close to 19". This chair squeaked terribly.. as did the black one.. and it's not attributable to weight since I'm a small woman.. 5'4" 115 lbs. The seat cushion was uneven in that the midsection didn't have enough foam to prevent wrinkling and a sinking effect. The same applies to the lumbar section of the back cushion. There's no foam in that overlay. And I can confirm that the covers for the screw holes do not fit. Some work some do not. After fitting they'd fall off on the floor. This applied to both black and tan chairs. Not recommended!
Written by a customer while visiting Staples
Customer Rating
1
Not Happy
on July 27, 2025
Posted by: Michele O.
I bought this chair about 8 months ago. The chair is comfortable and I do like the high back. I lean back in my chair a lot and I started noticing that the back was slanting a little bit then about a week later I noticed that the back left side was really slanting when I leaned back. the metal brace for the arm that is connected to the seat broke. So now there is no leaning back in the chair. I tried looking for replacement parts and no luck. If the company happens to read this and would contact me. I am more than willing to pay for the part - I would just like to get it fixed.
Response from StaplesBy July 31, 2025
Hi Michele I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples