Customer Reviews for Staples - Rutherford Luxura Ergonomic Faux Leather Swivel Manager Chair, (ST45608V-CC) - Black
Customer Rating
1
The creakiest chair I've ever sat in
on October 24, 2022
Posted by: Erin N.
I bought this to use at my desk at home and it is comfortable enough. It wasn't too hard to put together either. But is is SOOO creaky every time I move at all while in it. It is not minor or quiet creaking. I feel it in my bones and it is heard through walls.
The back of the chair has what feels like a protruding bar across the lower part of my back and is extremely uncomfortable. Not like what I remembered in the store. I will likely return it because it’s so bad.
I love sitting in this chair when I have long days at work! It has great lumbar support and overall back support. The only thing I would change about it is if it reclined more. I love this chair.
Written by a customer while visiting Staples
Customer Rating
1
Gets 1 star because 0 stars is not an option
on May 26, 2025
Posted by: Jason C.
This chair broke the left arm within 5 months and 1 month later the right arm broke in the same spot. There is a weak spot on the arm that causes it to break when leaning back on the chair. I am well below the 275 lb. limit. Warranty will send new parts for 7 years but not fix the terrible design. Do not buy this junk.