Purchased this chair 6 months ago was great for some time very comfortable and like how would lean back for tv watching.. but the seat cracked and was leaning badly. Contacted customer service and they were to send new seat and bracket.. seemed to have problem getting it shipped so then sent whole new chair. How can you beat that!! And customer service personnel were very pleasant and cooperative .. kudos !!
I love sitting in this chair when I have long days at work! It has great lumbar support and overall back support. The only thing I would change about it is if it reclined more. I love this chair.
Two of the bolts would not tighten because the nut embedded in the chair was not securely fastened and spun when tightening the bolt. Directions were easy to follow but for ease of assembly two people are required
Received this gorgeous chair and completed putting it together in about 30 minutes and I'm a 55 year young woman who weighs 117 lbs. The screws came numbered and sorted so nicely.... no mistakes to be made. I have mounted a few chairs so I have a little experience. It's really a lovely and sleek design and comfortable to sit in. No creaking or noises very quiet and sturdy and feels comfortable on my lumbar area where I need the most support. I really love it.
After driving 40 minutes away to get the chair I get home start putting it together and there is about a two inch tear in the side of the chair. I should’ve known better when the box was beat up and holes in it.