The overall quality is good. I find as with most office chairs these days they are often made from the same basic structure which have the usual squeaky creaky noises. Otherwise it is fine.
This is by far the most comfortable office chair i have ever purchased. I knew from the moment i tried it in store that this was the one i would purchase. highly recommend!
This office chair is very comfy and supports me also. BUT...it is NOT easy to put together. Do not believe the Staples guy who tells you it's easy. I needed a neighbor to help me and it still was hard to put together. But I do really like this chair.