Purchased a chair paid to have the chair put together by Staples. When I received the chair it and got it home I discovered it was torn at the stitching. Called the store told I need to contact the protection service I paid for to resolve my concern. Filed a claim with them told it was denied and they sent me back to the store. Very frustrated with how this has been handled especially when they sold the protection now no one want to take ownership.
I Love this chair! I needed to upgrade my office chair being I am sitting at home more now for quarantine... This chair has great Lumbar support and saves my back!