The chair is very comfortable to sit in for over an hour. The only thing I don’t like is to lean back and lock it in place while on the phone. My old office chair had this feature and I enjoyed it. Other than that for the price I paid the chair is used to sit in for long periods of time. I would recommend this to anyone.
When assembling the chair screw threads in the holes on one side of the chair were made too small so we could not get the screws to go in after trying for 30 min. Returned chair and purchased a different model.
First of all I do 90% of the work on my own car and assembled an entire dining room set (6 chairs and a table) so I know what I'm doing. This chair has several problems. The screws at the bottom of the armrests don't tighten all the way. They just keep turning and turning. On one of the upper armrests the screw holes don't line up so one of the screws has to go in at a slight angle. I took care not to tighten it because it would've stripped the threads. The lumbar support is very pronounced on this chair and there's no way to adjust it. I wish it was a little smaller and a little higher. The chair is fairly comfortable but it's not something you want to sit in while not wearing a shirt. You will stick to the faux leather. I guess I was spoiled by my last cloth (tweed) office chair.
Staples had a lot of chairs out on floor to sample. After trying more than 20 including the one we had intended to purchase based on on line reviews my husband and I both chose this one as favorite. We bought 2. Very very comfortable chair. Great lower back support. Would recommend to anyone.