The chair was VERY well packaged. Directions were easy to understand. Seems to be well built and comfortable. Got mine in blue. I can't stand black and white didn't go with my office. Is it as good as Herman Miller? Probably not but for $900 is is GREAT.
No more Fake leather chair arms to crack and tear. Super comfortable back and cushion seat plus great customer service helping in getting the wheels to seat in the base frame. PLUS a 7 year warranty !