This was the most comfortable of all the chairs I tried / tested in the store. I am liking it and would not hesitate to recommend this to anyone else looking to buy this chair.
Facts.. 1. Chair is not Leather- But comfortable. 2. I assemble it in 20 min if you are not at all mechanical it might take a few minutes longer. 3. Good value for the money 100.00 cheaper than some others I looked at in stores. 4. I weigh 300lbs and it seems to have no problem handling it. The rating was 275lbs. 5. With care and proper use will last for years of use.
The chair is broken. It falls to the floor when you sit in it. We desire to return the chair. How do we do that?
Response from StaplesBy June 28, 2019
We're very sorry to hear that you received a defective product in your recent shipment. To request a return or exchange please contact us at 1-800-333-3330 option 3 or access our return center by logging into your online account and selecting My Orders. Please note that the return policy is only allowed for 14 days from the receiving date.