I only have one complaint and that was step 3 or 4 of the building instruction. It was unclear as to where the swivel junction faces. There was only two options (front or back) but 4 screws later I figured it was the other way. Other than that the chair came looking great and is very comfortable.
It was impossible for me to put this chair together. The back of the chair gave me the trouble. It takes 2 people to attach the back to the chair. In spite of tbat I like the look of the chair. I haven't used it yet for work but hopefully it will be comfortable to sit in.
This chair is padded enough to provide support yet soft enough to not cause leg pain from sitting for extended periods of time. The price was good for a chair with this much comfort.