The chair is very comfortable especially if you have to sit for hours on end. The first one I bought had a defect in that one of the screw holes was not done right and the screw did not fit. By chance another Staples store had one chair left and that is the one I have now.
So far so good. Very comfortable. Very nice looking....not cheap. Assembly was ok....not too complicated but did take both of us. My husband only hollered once....not bad for a DIY. If we have no problems I will probably buy another one. The only con I have is that my computer desk meets the arm rests so I need to lower it somewhat and I would prefer the higher position. Not the chair’s fault though but something to consider.