Customer reviews from Staples
Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51473) - Black
Average customer rating
4.4
(1,544 Reviews)
Rating breakdown 1,544 reviews
5 Stars
1,017
4 Stars
290
3 Stars
94
2 Stars
48
1 Star
95
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51473) - Black
Customer Rating
2
You Get What You Pay For
on March 29, 2025
Posted by: Customer
I went to the store and tried several chairs. This one was comfortable and a decent price so I ordered it. It was easy to put together so that adds a star. It doesn't feel like the one in the store. The seat is much harder and it DOES NOT RECLINE unless you are 500 lbs. I got rid of a chair that was beat up thinking this would be better. I'd rather have my old chair back. Spend your money on better quality.
Response from StaplesBy March 31, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Posted by: BAYYINAH H.
Verified Purchase:Yes
The price was great and a assembly of it was easy.
Written by a customer while visiting Staples
Customer Rating
1
Single most agonizing seat I've ever owned.
on February 25, 2025
Posted by: Holischete Mispine
I have worn out one chair after another over the decades. Some cheap some with a high price tag everything in between. It was very comfortable to sample in the store. Owning and using it for more than 20 minutes at a time is one of the worst decisions I made last year - and I voted for Kamala. The arm rests do not retract very far and will cut off circulation to your entire arm if you're trying to sit upright. Putting them down basically denies access to every desk I've tried without feeling like I needed a booster seat. The whole thing will actually roll away on flat surfaces so I HAVE to keep my feet planted - not just flat on the ground I mean supporting my legs so that I don't inadvertently start going on an adventure. It's not even a matter of the wheels being well-greased. Pushing against the ground to back away from my desk or in any other direction is work. But so long as the wheels are lined up in the same direction - which just happens naturally if you move the chair AT ALL - it just wants to move. Far worse than all else it is lopsided. Because it's lopsided my entire body leans to compensate just so I can focus on what I'm doing and it has been absolutely horrible for my generally painless spine. I've tried moving my rump far to either side to try leaning on either arm rest but it doesn't fix the imbalance or absence of lumbar support. For context I'm 210 lbs. and 5'9" so it's not exactly a Dank Demoss kind of problem. I've been using a foldable metal chair for the past week and some change and my spine doesn't hurt anymore. Don't let me tell you how to spend your money but for a minute there I was hunting for a chiropractor thinking my age was the problem (I've never been this old before; wocka wocka). In all seriousness though this chair is work that rewards you with pain. Forget paying $160 for it; Staples couldn't PAY ME $3 000 to keep sitting in this.
Response from StaplesBy February 28, 2025
Hi thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples
Posted by: PAULA L.
Verified Purchase:Yes
deluxe and delightful. easy to assemble- by myself. so comfy great quality feel. thank you
Written by a customer while visiting Staples
Posted by: Jersey Girl
Verified Purchase:Yes
Since I’m petite I had difficulty finding the right chair for my body size. This chair is perfect. It has the perfect balance of support and comfort for working from home 8+ hours a day.
Written by a customer while visiting Staples
Posted by: SARAH M.
Verified Purchase:Yes
This is a very comfortable chair for long periods of time. I would recommend this chair!
Written by a customer while visiting Staples
Customer Rating
1
JUNK!!!!
on January 11, 2025
Posted by: Jess
This chair is comfortable to sit in BUT the only thing holding the back onto it is the 2 screws on each arm rest and those constantly come loose!! The fact that it’s a month old and they have to be tightened often is ridiculous! I had hopes for this chair and it does look good and it’s super comfortable but the arms are always loose and one day the back will fall off!
Written by a customer while visiting Staples
Posted by: Gary
Verified Purchase:Yes
This chair is the most comfortable chair I have ever had. And it's a Christmas gift from my grown up kids. !!!!
Written by a customer while visiting Staples