Customer reviews from Staples
Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51473) - Black
Average customer rating
4.3 out of 5
4.3
(1,546 Reviews)
Open Ratings Snapshot
Rating breakdown 1,546 reviews
5 Stars
1,017
4 Stars
291
3 Stars
94
2 Stars
48
1 Star
96
83%of customers recommend this product. 
(
5 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51473) - Black
Customer Rating
3 out of 5
3
on May 21, 2025
Posted by: LUKE M.
Verified Purchase:Yes
I have received my item with a missing screw cap.
Response from StaplesBy May 26, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on May 17, 2025
Posted by: JOHN M.
Verified Purchase:Yes
I'm in love with this chair. Excellent value for the money
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on May 11, 2025
Posted by: SANDRA G.
Verified Purchase:Yes
Good chair easy to assemble only complaint is the seat is a little short.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great quality!
on April 27, 2025
Posted by: DIANE D.
Verified Purchase:Yes
hubby was 1 week post op from major spine surgery and therefore unable to assemble this chair (which I knew when I ordered it). That being said I was able to assemble it myself without any difficulty whatsoever!! He sat in recliner and watched in case I needed verbal guidance which I did not as the directions were very clear. This chair is super comfortable and very well made for such a good price!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Chair was good price
on April 19, 2025
Posted by: J.A.
Verified Purchase:Yes
Very difficult to assemble main seat
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Poor Quality of Stability
on April 13, 2025
Posted by: John
Verified Purchase:Yes
Please note this is a part that is pre-assembled (I did not put the padding on the arm rest support). I am not sure if it is a factory issue or if I just got a defective one BUT the arm pad completely ripped off of the arm rest support within a month of purchase. I am well below the weight threshold and only use it for about 2-3 hours at night when gaming - very light use. I am quite dissatisfied with my purchase to say the least. I do not recommend this product.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great satisfaction
on April 9, 2025
Posted by: W.F.
Verified Purchase:Yes
Was really satisfied with the purchase. Good quality for the price. Thank you.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Arm rest screws broken are a fews months of daily use.
on April 8, 2025
Posted by: M.K.
Verified Purchase:Yes
I work from home and had this chair for a couple of months before the arm screws into the chair started to come out. The cheap plastic chair seat bolts doesn’t withstand the test of time. I would proceed with caution before spending about $300 on this chair.
Written by a customer while visiting Staples
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