Service ordering was great I was able to get the chair discounted more by a FB coupon plus Free Delivery. The chair came the following day I put it together in our new office where my husband works 2/3rds of the time from and he loves this chair. The lifting lever tension control knob and tilt. He didn’t want a new chair “old one’s fine” but loves working in it at his desk. Thank you
Chair is very comfortable and easy to assemble. The only thing that keeps me from giving it a five star is the tilt-tension tilt-lock doesn't fully lock in place and therefore a little unstable.